DELIVERY & RETURNS POLICY

We will post your order once your payment has been processed.  You will receive an email confirmation with details of despatch. 

The standard delivery charge is £6.00, parcels are sent by Royal Mail or Evri. 

Please contact us at linda@encorecirencester.com  for further enquiries.

RETURNS

Any returns should be made within 7 days from the date you received the item.  We would appreciate an e mail/phone call as soon as possible from you, if you wish to return an item. We will log this information and await return of the item.

Tags should be left on the item you are returning.

Please post item(s) back via Royal Mail Recorded Delivery to:

Encore Cirencester

No. 4 The Old Post Office

Cirencester

Gloucestershire GL7 1QA

Please do note that the item is your responsibility until we receive it back.

Your refund will be processed within 3 working days of us receiving the item back.

Note: This returns policy is in addition to the United Kingdom's distance selling regulations and your statutory rights are not affected.